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Privacy Policy


Gemini Outdoor understands that many customers value their personal privacy and wish to ensure that any company who provides a service to them will also value their privacy. We therefore guarantee that we will not sell or pass your data to a third party outside Gemini Outdoor, in the normal course of business, unless that third party requires the data to provide you with your order delivery or in the course of communicating with you as a customer. As part of our customer charter we will process your personal data fairly and lawfully.


To enable us to process your order we will ask you to provide personal details such as:

Email address
Payment details


Gemini Outdoor uses cookies on its web site to collect information about your browsing and shopping behaviour. Please click here to read our Cookie Policy. By using this site you consent to us using the cookies described in the Cookie Policy.


Our primary purpose in using your data is to provide you with your order. We may analyse your data (or provide your data to agents who are contracted to supply services to us) to create a data profile to enable us to provide a better service to you.

We will keep all your personal information provided by you confidential except that we may use personal information for any of the following purposes:

  • Administration, general correspondence, support, profiling and processing (including personalising the Site for your use);
  • Contacting you to register your use of the Site, to advise you of any special offers, to notify you of new features or to resolve any queries you or we may have regarding us or the Site or its use;
  • Responding to any requests or queries from you;
  • Profiling you and the users of the Site;
  • Contacting you to notify you of other services or products that might be of interest to you (although you can elect not to receive any of these at any time by contacting us as set out below); and
  • Subscribing you to our newsletters or email alerts or online surveys (although you can unsubscribe from these at any time by contacting us as set out below)


We use third-party web beacons from Google to help analyse where visitors go and what they do while visiting our website. Google may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Google, click here.


By Law we are required to obtain your consent to processing your data. We will assume that you have given your consent to the uses outlined above if you provide us with any data via our web sites or via replies to advertisements. You can advise us that you wish to withdraw your consent by sending us an email explaining the situation to

Where we process or transfer your data outside of what is outlined in “How we use your data” we will ask you to provide your specific consent.


The data that you have provided will remain in databases that are established in a network that is firewall protected. Firewalls exist to stop the transfer of unauthorised information to or from the network. Physical access to our servers is restricted through the use of door code security systems. Higher level user login ID and password controls are also in place to restrict access. Only a limited number of personnel are authorised to access the database. We use industry standard security technology and server certification.

As a routine we carry out validation checks to help prevent fraud. No protection system is foolproof and the company cannot guarantee the total security of data or accept any liability unless a breach of security was due to our proven wilful default or negligence. Certain web sites linked to our site may not offer the same protections as the Prokardia Health Ltd site and the laws of some countries outside the Channel Islands or the EU to which your data may be transferred as part of the process of providing products and services to you, may not offer the same data protection.


You can update your data or ask us to delete your data anytime by sending an E-mail to

We promise to try to delete or update your information promptly. Customer charter Gemini Outdoor operates a no quibble refund policy on all our products. We also guarantee that we will not sell or pass your data to a third party outside the Group, in the normal course of business, unless that third party requires the data to fulfil your order.

Gemini Outdoor Web Site – Terms of Usage

Our Cookie Policy is here.

This Agreement sets forth the legally binding terms for your use of our website (our “site”). Only private individuals aged 18 years or over are permitted to register for use of the site. By using the site you agree to be bound by these terms and conditions of use. If you do not agree with these terms and conditions of use, you should leave the site immediately.

Gemini Outdoor aims to provide up to date and accurate information on its web site. However there can be no guarantee as to the accuracy of the information on the site.

By becoming a registered user and using the Site you are agreeing to the terms of this Policy. This Policy sets out how we intend to collect and use any personal information on this Site. “Personal information” as used in this Policy means information relating to you as an individual such as name, address and contact details. By becoming a registered user or using this Site you are agreeing to the terms of this Policy and consenting to the processing of personal information as described in this Policy; if you do not agree with any of these terms you should not become a registered user and should cease using the Site immediately. We will assume that you accept our privacy policy if you use this site. We reserve the right to change this policy at any time by amending the site content. Your continued use of the site will be deemed to be acceptance of these changes.

Your data or information generated from the usage of our site may be transferred, sold or assigned to another third party as the result of a sale, transfer of business, merger, reorganisation, liquidation or change in control of Gemini Outdoor.

The name Gemini Outdoor referred to in this privacy policy should be read as referring to legal entity companies which are subsidiaries or sub-subsidiaries of Gemini Outdoor, through which trading is conducted or services are supplied.


Gemini Outdoor (“Gemini Outdoor”, “we” or “us”) may modify these terms and conditions of use from time to time and such modification shall be effective upon posting on the site. By continuing to use the site, you agree to be bound by these terms and conditions as amended.


2.1 When you set up an account with us, you will also be asked to choose a password. You are entirely responsible for maintaining the confidentiality of your password. You agree not to use the account, screen name, or password of another registered user at any time or to disclose your password to any third party. You agree to notify us immediately by emailing if you suspect any unauthorised use of your account or access to your password. You are solely responsible for any and all use of your account.


3.1 The site contains content owned by us (“Content”). The Content is protected by copyright, trademark, patent, trade secret and other laws and we retain all rights in the Content and the site. We hereby grant you a limited, revocable, non-sublicensable license to retrieve and display the Content (excluding any software code) solely for your personal, non-commercial use to the extent necessary to view the site and place orders via the site. You may retrieve and display the content of on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or Content on without prior written permission from Gemini Outdoor. You will indemnify us against all losses, liabilities, costs and expenses reasonably suffered or incurred by us or for which we may become liable for (including but not limited to), all damages awarded against us under any judgment by a court of competent jurisdiction and all settlements sums paid by us as a result of any settlement agreed by us arising out or in connection with: any claim by any third party that the use of by you is defamatory, offensive or abusive, or of an obscene or pornographic nature, or is illegal or constitutes a breach of any applicable law, regulation or code of practice; any claim by any third party that the use of by you infringes that third party’s copyright or other intellectual property rights of whatever nature; and any fines or penalties imposed by any regulatory, advertising or trading body or authority in connection with the use of by you; or other than claims arising from the use by you of the site to order product(s) in the normal manner.

3.2 The site also contains content owned by other licensors to us (“Third Party Content”). You may not unless and to the extent otherwise specifically authorised by us copy, modify, translate, publish, reproduce, commercially exploit, broadcast, transmit, distribute, perform, display, or sell any content appearing on or through the site. You may retrieve and display content from the site on a computer screen, print a single copy of individual pages on paper, and store such pages in electronic form for your personal non-commercial use to the extent necessary to view the site and make reasonable use of the site.


4.1 The following is a partial list of the kind of activity that is illegal or prohibited on the site. We reserve the right to investigate and take appropriate legal action against anyone who, in our opinion, violates this provision, including without limitation, reporting such person to law enforcement authorities. Prohibited activity includes, but is not limited to:

4.1.1 criminal activity or any tortuous act or civil wrong, pornography, incitement to racial hatred, incitement to terrorism, fraud, posting obscene material, drug dealing, harassment, stalking, spamming, sending of viruses or other harmful files, copyright infringement, trade mark infringement, breach of confidence or theft of trade secrets;

4.1.2 covering or obscuring the banner advertisements on any page on the site via HTML/CSS or any other means;

4.1.3 any automated use of the system, such as using scripts to perform automated operations;

4.1.4 interfering with, disrupting, or creating an undue burden on the site or the networks or services connected to the site;

4.1.5 attempting to impersonate another user or person;

4.1.6 using the account or password of another user at any time or disclosing your password to any third party or permitting any third party to access your account;

4.1.7 using any information obtained from the site to harass, abuse, or harm another person;

4.1.8 using the site in a manner inconsistent with any and all applicable laws and regulations;

4.1.9 modifying, accessing or making available data stored on a computer device which you have accessed through our network, when either the owner of the data, computer or device has taken steps to prevent you from doing this or the owner has expressed a wish that you do not do this;

4.1.10 making available or uploading files that contain software or other material, data or information not owned or licensed to you or collecting information about others (e.g. names/addresses) without their prior consent;

4.1.11 gaining unauthorised access to other computer systems;

4.1.12 breaching any laws concerning the use of public communication networks;

4.1.13 making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner;

4.1.14 making available, uploading and distributing by any means any material or files that contain any viruses, bugs, corrupt data, “Trojan horses”, “worms” or any other harmful software;

4.1.15 falsifying the true ownership of software or other material or information contained in files made available via the site; or

4.1.16 obtaining or attempting to obtain unauthorised access, through whatever means, to the site or computer systems or areas of our or any of our partners’ networks which are identified as restricted.


The site may contain links to other websites but we are not responsible for the content, accuracy or opinions expressed on such websites, and such websites are in no way investigated, monitored or checked for accuracy or completeness by us. Inclusion of any linked website on the site does not imply approval or endorsement of the linked website by us. When you access these third-party sites, you do so at your own risk. We take no responsibility for third party advertisements which are posted the site, nor do we take any responsibility for the goods or services provided by its advertisers. We accept no responsibility for any error, omission, interruption, deletion, corruption, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of any content provided through the site. We are not responsible for any problems or technical malfunction of any telephone network or lines, electronic networks, computer online systems, servers or providers, computer equipment, software, failure of any email or players due to technical problems or traffic congestion on the Internet or on the site or combination thereof, including any injury or damage to users or to any person’s computer related to or resulting from participation or downloading materials in connection with the site. Under no circumstances shall we be responsible for any loss or damage resulting from use of the site, from any content posted on or through the site, or from the conduct of any users of the site, whether online or offline. The site is provided “AS-IS” and as available and we make no representations or warranties of any kind as to the site or the content thereof, including without limitation, as to availability of the site for access and use. Also your access to the site may occasionally be suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities. We will attempt to limit the frequency and duration of any such suspension or restriction. In particular we expressly disclaim all warranties of fitness for a particular purpose, accuracy, completeness or non-infringement. We cannot guarantee and do not promise any specific results from use of the site. Nothing in these terms and conditions shall be construed as limiting or excluding our liability for death or personal injury caused by negligence.


These terms and conditions shall be governed by and interpreted in accordance with English law and you irrevocably agree that the courts of England shall (subject to the remainder of this paragraph) have exclusive jurisdiction to settle any dispute which may arise out of, under, or in connection with them. Nothing in this clause limits our right to bring proceedings against you arising out of or in connection with these terms and conditions (a) in any other court of competent jurisdiction or (b) concurrently in more than one court of competent jurisdiction.


You agree to indemnify and hold us, our subsidiaries, and affiliates, and our respective officers, agents, partners and employees, harmless from any loss, liability, demand, claim or legal proceedings brought or threatened, including expenses of any character suffered or incurred arising out of your use of the site in violation of these terms and conditions and/or arising from your use of or conduct on the site and/or a breach of these terms and conditions.


By using this site you agree to be bound by and to comply with these terms and conditions. The terms and conditions, these terms and conditions of website use, the privacy policy and the cookie policy constitute the entire agreement between you and us regarding the use of the site. Any failure by us to exercise or enforce any right or provision of these terms and conditions shall not operate as a waiver of such right or provision. The headings in these terms and conditions are for convenience only and have no legal or contractual effect. These terms and conditions operate to the fullest extent permissible by law. If any provision of these terms and conditions is found to be unlawful, void or unenforceable, that provision is deemed severable from these terms and conditions and does not affect the validity and enforceability of any remaining provisions.

Gemini Outdoor
61 Sir Bernard Lovell Road, Malmesbury, Wiltshire SN16 9FN
Telephone: 07752 567 959

Colours of poles may vary from the photographs on the website.